Shipping & Delivery Policy 

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Sylvie Olivier Shop

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• Shipping Orders are processed within 2–3 business days after payment confirmation.

• Standard shipping within the United States typically takes 5–7 business days.

• Expedited shipping options are available at checkout.

• We are not responsible for delays caused by carriers, weather conditions, or unforeseen circumstances.

    Shipping Rates

• Shipping costs are calculated at checkout based on weight, dimensions, and destination.

• Free standard shipping may be offered on orders above a specified amount ($100).

   Taxes & Fees

• Sales tax is applied according to state and local regulations.

• Additional transaction or handling fees may apply depending on the payment method.

• No additional customs fees for U. S. orders.

   Order Tracking

• Once shipped, you will receive a confirmation email with tracking information.

• You can monitor your order status directly through the carrier’s website.

   Lost or Damaged Packages

• If your package is lost or arrives damaged, contact us within 7 days with photos of the product and packaging, we'll work with the carrier to resolve the issue.

   Contact 

• E-mail: sylvieoliviershop@gmail.com