Cookie Policy

​

Effective Date: August 2026

Sylvie Olivier Shop

1. Information

We CollectWe receive, collect, and store any information you enter on our website or provide to us in any other way. This includes:

•Internet Protocol (IP) address used to connect your computer to the Internet

•Login details, email address, password

•Computer and connection information

•Purchase historyWe may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information); comments, feedback, product reviews, recommendations, and personal profile.When you conduct a transaction on our website, we collect personal information you provide such as your name, address, and email address. Your personal information will be used only for the specific purposes stated above.

2. Purposes of Data Collection

We collect Non personal and Personal Information for the following purposes:

•To provide and operate our services

•To provide ongoing customer assistance and technical support

•To contact visitors and users with service related notices and promotional messages

•To create aggregated statistical data to improve our services

•To comply with applicable laws and regulations

3. Use of Cookies

Cookies are small text files stored on your device when you visit our website. They help us improve your shopping experience by remembering preferences and analyzing site performance.Types of cookies we use:

•Essential Cookies: Required for the website to function properly (e.g., shopping cart, checkout process).

•Performance Cookies: Collect information about how visitors use our site to improve functionality.

•Functional Cookies: Remember preferences such as language and location.

•Advertising Cookies: Deliver personalized promotions and advertisements based on your interests.

4. Managing Cookies

You can manage or disable cookies in your browser settings. Please note that disabling essential cookies may affect the functionality of the website.

5. Hosting & Security

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general applications. They store your data on secure servers behind a firewall.All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI DSS (Payment Card Industry Data Security Standard), managed by the PCI Security Standards Council — a joint effort of Visa, MasterCard, American Express, and Discover. PCI DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

6. Communications

We may contact you to notify you regarding your account, troubleshoot problems, resolve disputes, collect fees, conduct surveys, send updates, or enforce agreements. For these purposes, we may contact you via email, telephone, text messages, or postal mail.

7. Opt Out

If you no longer want us to process your data, please contact us at: Email: sylvieoliviershop@gmail.com